You can request an appointment from any office page on our website, without calling. This guide explains exactly how it works, what happens after you hit send, and what to do if you do not see a time that fits.

The steps

  • Open the page for the office you want and pick a day and time that works for you.
  • Add your child's details and a phone number where the office can reach you.
  • Send the request.

That is it. The whole thing takes a couple of minutes, and you can do it any time of day, even when the office is closed.

What happens after you send it

Your request goes straight to that office. The team reviews it and confirms the appointment with you, usually by phone. You are not locked in until they confirm, so there is no risk in sending a request just to ask about a time. Think of it as starting the conversation, not signing a contract.

If no time fits

If you do not see a slot that works online, do not give up on booking. Every office page lists a phone number, and the team can often find a time that is not shown on the website, including same-week openings and times that just opened up from a cancellation. The online times are a starting point, not the whole calendar.

Booking for more than one child

You can request a visit for siblings in the same trip, which saves you a second drive. Have each child's name and date of birth ready and add them to the request, and let the office know so they can plan enough time for everyone.

Booking in your language

When you send a request, you can let us know the language you prefer. Our offices serve families in English, Spanish, Tagalog, Punjabi and Hmong, and we will do our best to match you with someone who speaks yours.

Frequently asked questions

Is the appointment confirmed as soon as I submit?

Not quite. Your request reaches the office and the team confirms the final time with you, usually by phone. That way you both agree on a time that actually works.

What if I do not hear back?

If some time has passed and you have not heard from the office, give them a quick call. The phone number is right on your office page, and a call is the fastest way to lock in a time.

Can I change or cancel later?

Yes. Just call the office as early as you can so they can offer your spot to another family. Plans change, and they would rather know ahead of time.

Do I need an account or a login?

No. You can request a time without creating an account. You only need a few details about your child and a phone number.

The bottom line

Booking online is the quick way to start, and a phone call is the quick way to finish if you have questions or do not see the right time. Either path gets you to the same place, a confirmed visit for your child.